Stay the Course

Stay the Course – by Michael Stone Ever had a day, maybe a week where you said, “That’s it, I’m done. Enough already.” You want to put a sign in the front window: FOR SALE: One Construction Company, CHEAP! (I’ll pay you to take this stupid thing off my hands.)...

Returning Your Phone Calls

Returning your Phone Calls – by Michael Stone During a recent seminar in Sacramento, California, I asked, “How many return every phone call the same day or by 9 am the next morning?” Of 110 people in the room, 4 raised their hand. Less than 4%. I didn’t ask the...